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Privacy Policy

Introduction

Last Updated: 8th June 2016

At Bluebell Physiotherapy we know how important your personal information is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes the privacy policy of Bluebell Physiotherapy. By visiting Bluebell Physiotherapy, or becoming a member, you are accepting and consenting to the practices described in this Privacy Notice.

Controllers of Personal Information

Any personal information provided to or to be gathered by Bluebell Physiotherapy is controlled primarily by Bluebell Physiotherapy, Warren Road, Bluebell Hill, Chatham, Kent ME5 9RD.

What Personal Information Does Bluebell Physiotherapy Gather?

The information we learn from members helps us personalise and continually improve your experience at Bluebell Physiotherapy.
We use the information to communicate with you about offers, products and services, update our records and generally maintain your accounts with us, display content such as wish lists and customer Reviews and recommend businesses and services that might be of interest to you.
Here are the types of information we gather.

Information You Give Us:
We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customising future offers for you, improving our Site and communicating with you.

Automatic Information:
We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies" and we obtain certain types of information when your Web browser accesses Bluebell Physiotherapy. A number of companies offer utilities designed to help you visit websites anonymously. Although we will not be able to provide you with a personalised experience at Bluebell Physiotherapy if we cannot recognise you, we want you to be aware that these tools exist.

What about Cookies?

Cookies are most often small text files that websites may put on your computer whilst you are browsing. Cookies are used for many different purposes. For example, they can:

  • help search engines remember that you want your search results in English;
  • help a website remember your preferences so that you don’t need to customise it every time;
  • help our website to deliver a better service by showing you the content most relevant to you;
  • identify and resolve errors so that the site is improved for everybody;
  • analyse how well a website is performing.

The most common function of cookies is to remember bits of information that help make browsing the web easier and more hassle-free for you.

Here is an example of a cookie:

  • Name: SomeCookie
  • Value: 1234a5b678c9
  • Domain: www.yourwebsite.co.uk
  • Expires: 13th September 2015

The cookie explained:

  • Name = The name of the cookie
  • Value = The piece of information that the cookie is created to store
  • Domain = The website where the cookie is used
  • Expires = The date when the cookie will be deleted from your web browser

All modern browsers have tools to help you delete or block cookies. But it’s important to remember that many websites need cookies in order to function properly. By deleting or blocking cookies, you could also block certain personalised features and you may not be able to take full advantage of some of the website's features.

Does Bluebell Physiotherapy share the Information it receives?

No. Information about our members is an important part of our business and we are not in the business of selling it to others.

Notices and Revisions

If you have any concern about privacy at Bluebell Physiotherapy, please e-mail us a thorough description and we will try to resolve the issue for you. Our business changes constantly and our Privacy Notice and the Terms & Conditions will change also. You should check our website frequently to see recent changes.

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