Dear Jack and the team,
Thank you for making my visit and treatment with you a good one. You are the happiest and most professional people I've ...
Injured? In pain?
Bluebell Physiotherapy now has clinics in 10 different locations across Kent, for fast effective treatment at a time to suit you.
Why trust us with your problems?
You Will Be Listened To
Sounds obvious doesn't it? But according to you, our customers, this is not always the case in many health care settings. We take time to listen because by gaining a thorough understanding of your problems then we are best placed to help you resolve them. We want you to ask lots of questions!
You Will Find We Are Different
And that’s what makes the difference. We don’t put on a ‘white coat’ and baffle you with science. We keep it real and don’t do what everyone else does just because that is what is expected. We strive to be a goat among the sheep!
We don’t see you as your problem - you are not just an ‘injured arm’ or ‘bad back’ to us. We deal with the whole person.
We don’t have a ‘one size fits all’ approach. You can choose what type of session (duration and content) suits you best and if you are not sure, we can advise you.
You can book (or change) a slot 24 hours a day and deal with real people on the phone – not an answerphone in sight!
All around us, on the news, on the radio and in the papers you will find depressing stories of shrinking health care resources, cut backs, closures and ridiculous waiting list times…..but not here at Bluebell!! We are growing, developing, offering more services, taking on more staff and of course there’s no wait to get your treatment sorted so you can get on with getting better!
Also, just so you know, providing a fantastic service for YOU is our NUMBER ONE PRIORITY and we take it very seriously indeed. Hence...
our service. If you feel we haven’t listened, cared or given the level of service you should expect, we promise to make sure it is put right. Just let us know and we will take it from there.
You have NOTHING TO LOSE in giving us the opportunity to help you!